Roles defined by protocol
Every protocol has its owners. People receive their part, not the whole workbook, and answer based on what they know of operations.
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Case 02
Send the right requirement to the right person, at the right time
Nobody fills in the grid alone. Everyone answers for what they know of operations, and the approval chain moves forward without anyone pushing it.
Who deals with this
Compliance coordinator, OHS superintendent, area leads
Standards involved
- TSM
- ISO 45001
- Internal standards
In the platform
- Roles and responsibilities by protocol
- Work plan broken into tasks
- Time-stamped activity log
The context
Three reminders to find out who answered, and a schedule that keeps slipping
The self-assessment goes out by email, comes back in multiple versions, and someone consolidates it all by hand. Three reminders later, you still don't know who ruled on what, or when.
Since the tool is only used a few times a year, every cycle starts with a refresher. Who does what, where the right file is, which column to fill in this time.
And the costliest part is the deadlines that slip away. A late self-assessment pushes back the review, which pushes back the external verification, which pushes back the audit.
The result
Reminders become a choice, not a way of following up. And the chain of self-assessment, review, verification and audit stays on schedule
We'll show you with your own requirements
Fifteen minutes on one of your standards, with a case like this one.